Global PR
practitioners must be savvy about the global challenges, where environment,
geopolitics and economy are intertwined. Therefore, I think this recent
report by McKinsey is a must-read. It describes the heavy increase in energy,
food, water and materials needs and lists some opportunities to improve resource
productivity. Here are three major challenges in the resource landscape
identified by the report. I see many interesting implications for global PR
practitioners.
- The new middle class. More than 3 billion
people will join the middle class in the next 20 years. Coming from China,
India, Brazil, Nigeria and other developing countries, they will boost
demand for energy, mobility, urban infrastructures and food, and their
consumption patterns will be more and more sophisticated. Global PR
practitioners will play a key role in understanding and satisfying these new consumers as well as managing stakeholder
relationships in those countries and, finally, helping the vibrant local
brands from those
countries become powerful in the domestic and international market.
- Resource supply inelasticity. While demand will
be rising, new sources of supply are difficult to find, expensive and
often controversial. Therefore, since supply is inelastic, even small
changes in the demand may result in large price fluctuations. Global PR
managers should act as the eyes and the ears of their organizations,
scanning the environment and trying to understand
the signals of changes
in resource demand and their impact. If they will be able to provide smart insights on this fast-changing
environmental, geopolitical and economic landscape, they will be likely to
shape the future strategies of their organizations. This task is even more
challenging, given the complex interdependence of the value chains and national
economies.
- Innovation to increase resource productivity.
In order to face the increased resource demand, a big innovation wave is
needed. PR people should participate to innovation teams as they are able
to foster creative communication, facilitate
team dynamics and bring
stakeholder insight. Moreover, since the path to innovation follows more
and more often an open
innovation approach and
it involves several stakeholders, PR should be on board and have a say.
Finally, innovations must be spread and socialised and PR practitioners
can act as change leaders.
To sum up, a global PR leader
should develop the following skills:
- deep
stakeholder insight into developing countries
-
environmental, geopolitical and economic understanding
- system
thinking
- open
innovation facilitation
- change
leadership
By
Marcello Coppa
Managing partner, Anteprima LAB,
Italy
Global
Affiliate, The Center for Global Public Relations
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